Refund & 1-Year Warranty
Last updated: July 2026
1. 1-Year Hardware Warranty
Every TapGrow NFC review card comes backed with a comprehensive 1-Year Replacement Warranty covering manufacturing flaws, antenna detachment, or NTAG internal chip failure under normal commercial usage.
2. Transit Damage / Dead On Arrival (DOA)
If your card is bent, broken, or unreadable upon receipt, please notify us within 48 hours of delivery via WhatsApp with a brief video or photo demonstrating the defect. A replacement card will be programmed and dispatched free of charge.
3. Returns & Refunds
Because each card is individually customized and programmed with your specific business Google review URL, customized products cannot be returned for a cash refund once delivered in working condition. If you wish to cancel an order prior to dispatch, please message our support team on WhatsApp immediately.
4. Claiming Warranty Support
To initiate a warranty claim, message us on WhatsApp with your Order ID or phone number, and a photo of the card. Replacements are processed promptly.